Terms of Service
Welcome to Indotray, a brand of HP Polymers Pvt. Ltd.
These Terms of Service (“Terms”) govern your access to and use of www.indotray.com (“Website”). By accessing or using the Website, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use the Website.
1. About Indotray
Indotray is a brand of HP Polymers Pvt. Ltd., engaged in the manufacture and supply of plastic core trays and related products for the mineral exploration industry.
The Website provides information about our products, technology, company, applications and related services. It also allows visitors and prospective customers to contact us, request quotations and access product resources.
2. Use of the Website
You may use the Website for lawful purposes, including:
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Learning about our products and capabilities
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Evaluating products for your business requirements
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Contacting us for enquiries or quotations
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Downloading publicly available product information
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Accessing our articles, technical information and other Website content
You agree not to:
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Use the Website for any unlawful purpose
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Attempt to gain unauthorised access to the Website or its systems
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Interfere with the operation or security of the Website
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Introduce viruses, malware or other harmful code
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Scrape, copy or systematically extract Website content without permission
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Misrepresent your identity or affiliation
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Use information obtained from the Website to infringe the rights of another person
Use the Website in a manner that may damage, disable or overburden the Website
3. Product Information
We make reasonable efforts to ensure that product descriptions, specifications, images, dimensions, technical information and other content published on the Website are accurate and useful.
However:
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Product specifications may change without prior notice.
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Images are for illustrative and informational purposes and may not always represent the exact product supplied.
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Actual product appearance, dimensions, colour or other characteristics may vary.
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Technical information published on the Website should not be treated as a substitute for project-specific technical evaluation.
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Availability, pricing, delivery schedules and commercial terms are subject to confirmation by HP Polymers.
The final specifications and commercial terms applicable to any purchase will be those agreed between HP Polymers and the customer in the applicable quotation, purchase order, order confirmation, invoice or other written commercial document.
4. Quotations and Enquiries
Information submitted through the Website for a quotation or enquiry does not constitute an order or a binding contract.
A quotation provided by HP Polymers may be subject to:
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Product availability
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Quantity requirements
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Product specifications
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Delivery location
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Transportation and logistics
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Applicable taxes and duties
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Payment terms
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Validity period stated in the quotation
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Other commercial conditions specified in writing
An order shall become binding only upon acceptance by HP Polymers through an authorised written communication or other legally valid means.
5. Pricing
Unless expressly stated otherwise, prices displayed or communicated through general Website content are not necessarily final selling prices.
Pricing may depend on quantity, specifications, destination, freight, taxes, customs duties, packaging and other commercial factors.
The final price applicable to a transaction will be stated in the relevant quotation, order confirmation, invoice or other authorised commercial document.
6. Orders, Delivery and International Transactions
Where a customer places an order with HP Polymers, the applicable quotation, purchase order, order confirmation and other agreed commercial documents will govern the transaction.
For international orders, the customer may be responsible for applicable:
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Import requirements
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Customs clearance
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Duties and taxes
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Local regulatory requirements
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Import licences or permits
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Destination-country compliance requirements
Unless otherwise agreed in writing, the customer is responsible for ensuring that the products ordered are suitable and legally permissible for import, use and storage in the destination jurisdiction.
7. Product Suitability
The Website provides general product information and does not constitute professional engineering, geological, mining, safety, legal or regulatory advice.
Customers are responsible for determining whether a particular product is suitable for their specific application, operating environment, handling requirements and regulatory conditions.
Where necessary, customers should obtain appropriate technical advice before purchasing or using our products.
8. Intellectual Property
Unless otherwise stated, all content available on the Website is owned by or licensed to HP Polymers Pvt. Ltd.
This includes, without limitation:
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Text
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Product descriptions
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Product names
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Logos and trademarks
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Photographs
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Graphics
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Videos
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Brochures
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Technical content
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Website design
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Layout and visual elements
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Articles and other original content
You may view and download publicly available materials for legitimate personal or business evaluation purposes.
You may not reproduce, modify, distribute, publish, sell, license or commercially exploit Website content without our prior written permission, except where permitted by applicable law.
9. Trademarks
Indotray, associated logos and other brand elements may constitute trademarks or proprietary marks of HP Polymers Pvt. Ltd. or their respective owners.
Nothing on the Website grants you any licence or right to use our trademarks without prior written permission.
10. Brochures and Downloadable Materials
The Website may provide brochures, catalogues, technical documents and other downloadable resources.
These materials are provided for general informational and business evaluation purposes.
We may update, modify or withdraw downloadable materials at any time.
You are responsible for ensuring that you are using the latest applicable product information before making purchasing or technical decisions.
11. User-Submitted Information
When you submit information through the Website, you confirm that:
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The information is accurate to the best of your knowledge.
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You have the right to provide the information.
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Your submission does not violate any applicable law or third-party rights.
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Your submission does not contain malicious code or harmful material.
We may use information submitted through the Website in accordance with our Privacy Policy.
12. Third-Party Links and Services
The Website may contain links or integrations to third-party websites, platforms or services.
Such links are provided for convenience and do not necessarily imply endorsement by HP Polymers.
We do not control and are not responsible for the availability, content, security, privacy practices or terms of third-party websites or services.
13. Website Availability
We aim to keep the Website available and functional; however, we do not guarantee that:
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The Website will always be available;
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The Website will operate without interruption;
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All content will always be current;
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The Website will be free from errors;
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The Website will be free from viruses or other harmful components.
We may modify, suspend or discontinue any part of the Website without prior notice where reasonably necessary.
14. Disclaimer of Warranties
To the extent permitted by applicable law, the Website and its content are provided on an “as available” and “as is” basis.
We do not make warranties regarding the completeness, accuracy, reliability or suitability of Website content for a particular purpose.
Any warranties relating to products supplied by HP Polymers will be governed by the specific commercial terms, product documentation, warranty conditions or written agreement applicable to the relevant transaction.
15. Limitation of Liability
To the maximum extent permitted by applicable law, HP Polymers Pvt. Ltd. shall not be liable for any indirect, incidental, consequential, special or punitive loss arising from or relating to your use of the Website.
This includes, where legally permissible, loss of profits, business opportunities, data, goodwill or anticipated savings.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
16. Indemnity
To the extent permitted by applicable law, you agree to indemnify and hold harmless HP Polymers Pvt. Ltd., its directors, employees, representatives and service providers from claims, losses, liabilities, damages, costs or expenses arising from:
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Your unlawful or unauthorised use of the Website;
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Your violation of these Terms;
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Your violation of applicable law;
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Your infringement of third-party intellectual property or other rights; or
Information or material submitted by you that violates these Terms or applicable law.
17. Privacy
Your use of the Website is also subject to our Privacy Policy, which explains how we collect and process personal information.
18. Changes to These Terms
We may revise these Terms from time to time.
Changes will become effective when the updated Terms are published on the Website unless otherwise stated.
Your continued use of the Website after the updated Terms are published constitutes your acceptance of the revised Terms, to the extent permitted by applicable law.
19. Severability
If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision shall be interpreted or modified to the minimum extent necessary to make it enforceable, where legally permissible.
The remaining provisions shall continue in full force and effect.
20. Entire Agreement
These Terms, together with our Privacy Policy and any other policies or terms expressly incorporated by reference, constitute the terms governing your use of the Website.
Specific commercial transactions may additionally be governed by separate quotations, purchase orders, invoices, agreements, warranties or other written commercial terms.
Where there is a conflict between these Website Terms and specific written commercial terms agreed for a transaction, the specific commercial terms shall prevail for that transaction.
21. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable law, courts having jurisdiction over the location of the registered office of HP Polymers Pvt. Ltd. shall have jurisdiction over disputes arising from or relating to the Website.
Nothing in these Terms prevents a party from seeking urgent or interim relief from a court having appropriate jurisdiction.
22. Contact Us
For questions regarding these Terms, please contact:
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HP Polymers Pvt. Ltd.
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Brand: Indotray
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Website: www.indotray.com
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Email: sales@hppolymers.in
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Address: HP POLYMERS PRIVATE LIMITED, Plot No D - 80, MIDC Vile Bhagad, Tal - Mangaon, Dist – Raigad, Maharashtra - 402308, India
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Telephone: +91 9884919517, +91 9790019517